What is Rehabilitation Case Management?

Rehabilitation case management helps people following serious or complex injury to access and coordinate the rehabilitation, treatment, equipment, care and support they may need.

A case manager works with the individual, their family and the professionals involved to understand their needs, identify rehabilitation priorities and develop a coordinated plan. As needs change, the case manager monitors progress, reviews recommendations and helps ensure that rehabilitation remains appropriate and focused on meaningful outcomes.

At SJ Rehab, case management is clinically led and person centred. We support adults, children and young people following serious and complex injury, working collaboratively with families, treating professionals, solicitors, deputies, insurers and other organisations involved in their rehabilitation.

A case manager's role may include:

• Initial Needs Assessment: Identifying current rehabilitation needs and making recommendations for appropriate intervention and support. 
• Rehabilitation Planning: Developing and reviewing an individual rehabilitation plan based on identified needs, priorities and goals. 
• Coordinating Rehabilitation: Identifying and coordinating appropriate therapists, healthcare professionals, equipment, care and support services. 
• Communication and Liaison: Helping to keep the individual, family, professionals and funding or legal teams informed and connected. 
• Monitoring Progress: Reviewing rehabilitation outcomes and adapting recommendations as needs and circumstances change. 
• Advocacy and Support: Helping ensure the individual's views, preferences and rehabilitation needs remain central to decision making.

For further information about rehabilitation case management, please visit the BABICM website