For clients

When life-changing injuries occur, it’s easy to feel overwhelmed. Recovery can be complex, involving multiple medical, emotional, and social aspects. That’s where rehabilitation case management comes in. At SJ Rehab Ltd, we specialise in managing complex injury cases, helping clients regain independence through expert case management services, offering comprehensive support through their rehabilitation journey and helping them regain control over their lives.

Rehabilitation case management is a process designed to facilitate recovery after a catastrophic injury. According to BABICM (British Association of Brain Injury and Complex Case Management), it involves the coordination of healthcare services, assessments, interventions, and long-term plans tailored to a person’s needs. A rehabilitation case manager is responsible for overseeing all aspects of a client's recovery, from medical treatments to emotional and social support.

As an Advanced BABICM-accredited practitioner, Sam Jobling follows the best practices for case management, ensuring that each client receives comprehensive care and advocacy throughout their rehabilitation journey. The key responsibilities of a case manager include:

• Initial Needs Assessments: Identifying all medical, psychological, and social needs associated with the injury.
• Developing a Tailored Plan: Creating and implementing a rehabilitation plan that is unique to each individual, focusing on their specific needs and goals.
• Coordinating Healthcare Services: Ensuring all relevant specialists, such as doctors, therapists, and home care providers, are involved in the rehabilitation process.
• Monitoring and Advocacy: Ongoing evaluation of progress and making adjustments to the care plan, as well as advocating for the client’s best interests with insurers, healthcare providers, and legal teams.

At SJ Rehab Ltd, we focus on delivering expert rehabilitation case management services for clients recovering from life-changing injuries such as brain and spinal cord injuries, amputations, and complex orthopaedic trauma. Here's how we can help:

• Comprehensive Needs Assessment
  We begin by thoroughly assessing your needs to understand the full scope of your recovery requirements. This includes a review of your injuries, medical condition, physical abilities, emotional needs, and social support.
• Personalised Rehabilitation Plans
  Based on the assessment, we create a tailored plan outlining all necessary treatments, therapies, and resources for recovery. We ensure that the care plan is aligned with your recovery goals and includes provisions for both short-term needs and long-term outcomes.
• Expert Coordination of Services
  We coordinate all aspects of your rehabilitation, from arranging medical appointments to home care. We work closely with healthcare professionals, therapists, legal teams and insurers to ensure that every aspect of your recovery is well-managed and effectively executed.
• Continuous Monitoring and Adjustment
  Recovery is an ongoing process, and we provide consistent monitoring to ensure your care plan remains effective. If there are changes in your condition or new challenges arise, we adjust the plan accordingly to provide continued support.
• Advocacy and Support
  We act as your advocate, ensuring all stakeholders—family members, legal teams, and healthcare providers—are aligned and working together for your benefit. We also advocate with insurers and other parties on your behalf to ensure you have the resources and support you need.
• Empathy and Compassion
  Our team is not only skilled but deeply compassionate. We understand that catastrophic injuries are not just physical; they can affect every aspect of your life. At SJ Rehab Ltd, we provide emotional and practical support to ensure your journey toward recovery is as smooth and positive as possible.

At SJ Rehab Ltd, we are committed to empowering you through every step of the rehabilitation process, ensuring you have the expert guidance and support you need for a successful recovery.

Contact us today to learn more about how we can help you regain your independence and quality of life.